Here’s an uncomfortable truth: the title industry has long been held hostage by many of its own technology providers. Despite billions invested in “revolutionary” platforms and “game-changing” solutions, most title agents are forced to live with a reality that forces them to juggle incompatible systems that don’t talk to each other, can’t adapt to real-life workflows and sometimes seem to have been designed by people who’ve never actually processed a title order. While vendors tout their latest features at industry conferences, agents are back in their offices performing digital gymnastics just to complete basic transactions. It’s time to ask ourselves a hard question: why do agents, of whom precision and reliability is demanded for each order, tolerate technology that delivers neither?
