PERSONAL IDENTIFICATION INFORMATION
We may collect personal information from you in a variety of ways, which may include: Identifying information, such as Name, Address and Telephone Number and Social Security Number Identifying information, such as Name, Address and Telephone Number and Social Security Number, Credit History. Employment and Income Information, Bank Account Balances and Payment History.
NON-PUBLIC PERSONAL IDENTIFICATION INFORMATION
We may collect nonpublic personal information on applications and other forms you complete, through conversations you may have with our loan originators and processors, with our other representatives, and in some cases, over our website. We may also collect information from a wide range of other sources to process and/or underwrite your loan. These sources may include among others, employers, attorneys, banks, title insurers, insurance companies and credit reporting agencies. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
HOW WE USE YOUR PERSONAL INFORMATION
We collect information about you to help us serve your financial needs, to provide you with quality products and services and to fulfill legal and regulatory requirements. We use your personal information to verify your identity, detect and prevent fraud, communicate with you regarding our products or services in which you may be interested, respond to your inquiries or requests and/or comply with law enforcement requirements or other legal processes.
SAFEGUARDING PERSONAL INFORMATION
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. Our policy, which governs the conduct of all our current and terminated employees, requires all employees to safeguard personal information about the consumers and customers we serve or have served in the past. We adopt appropriate data collection, storage and processing practices and security measures to protect you against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your personal information. We continue to assess new technology as it becomes available and to upgrade our physical and electronic security systems as appropriate. We will retain your information for as long as your account is active or as needed to provide you services.
We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements./div>
TYPES OF COOKIES
There are two types of cookies session cookies and persistent cookies. Session cookies are temporary files that erase when you close your browser Persistent cookies are files that stay in one of your browser’s subfolders and do not expire at the end of the session.
You may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies. We are not responsible for the information practices employed by sites linked to or from our website.
CALIFORNIA DO NOT TRACK NOTICE
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection. At this time, we do not track our customer’s personal information over time and across third-party websites and therefore this requirement does not apply to us. California law also requires website and online service operators to disclose whether third parties may collect personal information about their users online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them with your consent.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Compliance@Trustedteam.com.
SMS MARKETING COMMUNICATIONS CONSENT AND OPT-OUT
Consent: By opting into our SMS marketing communications, users give permission to Trusted Mortgage Capital to send text messages, which might include promotional offers, updates, and other relevant communications. You hereby consent to such contact even if your phone number is on any Do Not Call list.
Type of Messages: Users can expect messages that pertain to promotions, news, updates, and other related topics from Trusted Mortgage Capital.
Messaging Cadence: Users will receive no more than 2 text messages per month.
Message & Data Rates: Please be aware that message and data rates might apply depending on the user’s mobile carrier and plan.
Opt-Out: Users can opt out of receiving SMS communications from Trusted Mortgage Capital at any time by texting “STOP” to the message you received. After doing so, the user will no longer receive any marketing messages from us unless they opt back in.